Company FAQS:
1. Is your company a manufacturer or a trader?
We mainly produce hydraulic hose and industrial hose. For fittings and other products we have cooperated factory.
2. What products do you have advantages?
Hydraulic hose R1,R2,R3,R6,4SH,4SP,R12,R13,etc. We also have advantages in industrial hose, welding hose as well as fittings.
3. What service do you supply?
We can give you advise on products usage, free design of label, customized package, shipping advise before you order.
After receive goods, any questions we are always on line to answer.
4. What countries do you exported?
Our products are widely exported to many countries around the world, such as Europe, Latin American, Southeast Asia,
Middle east, Africa. We have sales service team in different languages.
5. Where is your company address? Is it near from Beijing?
Our factory is located in Handan city, Hebei province. It only takes 2 hours by high-speed train from Beijing.
1. What payment terms can you accept?
We prefer to T/T in advance or L/C at sight.
2. Could you provide the free samples? How long?
Yes, we can provide free samples. Samples will be ready within 7 days.
3. How can you make sure of the quality?
We have a strict Q/C department. Products won’t be sent ourt until they passed our quality test.
4. Could you provide embassy certificate?
Yes, we can provide documents such as CO, FORME, QC,embassy authorized certificate and so on.
5. Do you have quality warranty? How long?
We have quality guarantee 2 years. Any quality problem we will give activily response under photos or video proof.
1. Is your package strong enough?
Yes, of course. You can ask for package photos from online services.
2. Could you provide the package as customer’s requirement?
We have different color nylon belts and transparent pvc belt package for hoses, carton and wooden box for fittings.
But if your package need brand made belts, we have to add the cost into your order.
More questions pls consult our online service or send email to sales@sinopulse.cn