Hundreds of black hydraulic hoses in a corner
Frequently Asked Questions about Sinopulse

Company FAQS

Is your company a manufacturer or a trader?

We mainly produce hydraulic hose and industrial hose. For fittings and other products, we have cooperated with the factory.

What products do you have advantages?

Hydraulic hose R1,R2,R3,R6,4SH,4SP,R12,R13,etc. We also have advantages in industrial hoses, welding hoses, and fittings.

What service do you supply?

We can advise you on product usage, accessible design of labels, customized package, and shipping advice before you order.

After receiving goods, any questions we are always on line to answer.

What countries do you exported?

Our products are widely exported to many countries worldwide, such as Europe, Latin America, Southeast Asia, the Middle East, and Africa. We have a sales service team in different languages.

Where is your company address? Is it near from Beijing?

Our factory is located in Handan city, Hebei province. It only takes 2 hours by high-speed train from Beijing.

Order FAQS

What payment terms can you accept?

We prefer to T/T in advance or L/C at sight.

Could you provide the free samples? How long?

Yes, we can provide free samples. Samples will be ready within seven days.

How can you make sure of the quality?

We have a strict Q/C department. Products won’t be sent out until they pass our quality test.

Could you provide embassy certificate?

Yes, we can provide documents such as CO, FORME, QC, embassy authorized certificate, and so on.

Do you have quality warranty? How long?

We have a quality guarantee of 2 years. We will give an active response under photos or video proof for any quality problem.

Packing FAQS

Is your package strong enough?

Yes, of course. You can ask for package photos from online services.

Could you provide the package as customer’s requirement?

We have different color nylon belts, transparent PVC belt packages for hoses, cartons, and wooden box fittings.

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